Privacy Policy

1. Introduction

This Privacy Policy explains how Juice Caribbean ("we", "us", "our") collects, uses, shares, and protects your personal information when you use our platform to discover events, browse and post jobs, advertise, and connect with the Caribbean community. By using the platform, you agree to the practices described here.

2. Information We Collect

• Account information: your name, email address, and password when you register.
• Profile information: optional details such as bio, avatar, website, location, preferred country, and uploaded CV.
• Content you post: events, job listings, advertisements, applications, RSVPs, and related media.
• Transaction information: details about paid listings and advertisements, including amounts, tiers, and payment status. Full card numbers are processed by our payment provider and are never stored on our servers.
• Usage information: pages viewed, listings you save or like, events you mark as attending, and similar engagement activity.
• Technical information: device, browser, and approximate location data collected automatically when you use the platform.

3. How We Use Your Information

• To create and manage your account and authenticate you.
• To publish and display the events, jobs, and ads you post.
• To process payments for paid listings and advertisements.
• To personalize your experience, such as filtering events to your preferred country.
• To send you transactional messages like receipts, RSVP confirmations, and account notifications.
• To send push notifications if you opt in.
• To detect, prevent, and address fraud, abuse, or violations of our terms.
• To improve and analyze the performance of the platform.

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate the platform:

• Publicly: content you choose to post (events, jobs, ads, organizer contact details) is visible to other users.
• With job posters: when you apply to a job, your application details and CV are shared with that job’s owner.
• With service providers: payment processors, hosting, email delivery, and analytics partners who process data on our behalf.
• With social platforms: when you choose to publish a listing to a connected account (such as Instagram or LinkedIn).
• For legal reasons: when required by law, regulation, or to protect the rights and safety of users.

5. Payments

Payments for paid listings and advertisements are handled by our third-party payment provider using secure tokenization. We receive transaction metadata (such as amount, status, and a transaction reference) but do not store your full card details.

6. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control cookies through your browser settings, though some features may not work properly if disabled.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the platform, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated personal data at any time.

8. Your Rights & Choices

• Access and update your profile information from your dashboard.
• Hide, edit, or delete the listings you have posted.
• Opt in or out of push notifications.
• Request access to, correction of, or deletion of your personal data.
• Disconnect any linked social accounts at any time.

9. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The platform is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

11. International Users

The platform serves users across the Caribbean and beyond. Your information may be processed and stored in countries other than your own, which may have different data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please reach out to us through the contact options provided on the platform.